Frequently Asked Questions

General

Can I send my passport for a gift?

Of course, My Travel Passport is a different and special gift for travel lovers. If you want to give it to someone, you can send it blank so that person can paste their photo and put their data, or you can send us their photo, their data and the postal address where we will send it personalized.

Can I put my photo and details in my Passport?

Of course, that's the idea, you have two options:

  1. The passport can be purchased blank and fill in your details yourself and paste your photo.
  2. We can customize it ourselves (free of charge), you just have to upload your photo and data to the website once you make your purchase and it will arrive at your home already personalized.

How do I customize my passport?

  1. Choose the color of the flashlight before sending the data
  2. Upload your photograph, and make the crop you want within the proportions we marked.
  3. Fill in the Data and those that Viajar means for you.
  4. Activate the purchase through the "ADD TO CART" button
  5. All data is optional, but the more you customize, the cooler it will be.

BE CAREFUL!! The data you fill in the personalization fields will be those that appear in your passport. So it includes only what you want to appear in it.

Is there a cost to personalization?

The customization of My Travel Passport has no cost added to the purchase value of the product.

Flashlight not working?

The flashlight has the battery included, but for its protection, inside it has a sticker that must be removed for it to start working. If it still doesn't work, please contact us at info@mytravelpassport.eu

Where can I buy it?

My Travel Passport can be purchased from our website www.mytravelpassport.eu.

Shipping

Shipping Customization?

Custom orders need some time to be processed, so shipping will be done once the customization has been processed.

Can I order my passport from any country?

Of course, My Travel Passport is capable of flying through almost every country in the world.

In some destinations, customs expenses may be generated to be paid at destination.

Are shipping costs included?

Shipping costs are included for almost all countries and destinations.

Payments

Can I make a payment by bank transfer?

To make a payment by bank transfer please contact info@mytravelpassport.eu