Frequently Asked Questions

General

Can I send my passport as a gift?

Of course, My Travel Passport is a different and special gift for travel lovers. If you want to give it to someone, you can send it blank for that person to paste their photo and put their data, or you can send us their photo, their data and the postal address where we will send it personalized.

Can I put my photo and data in my Passport?

Sure, that's the idea, you have two options:

  1. The passport can be purchased blank and you can fill in your data and paste your photo.
  2. We can customize it (free of charge), you just have to upload your photo and data to the web once you make your purchase and it will arrive at your home already personalized.

How do I personalize my passport?

  1. Choose the color of the flashlight before submitting data
  2. Upload your photo, and make the crop you want within the proportions we mark.
  3. Fill in the data and what traveling means for you.
  4. Activate the purchase through the button "ADD TO CART".
  5. All data is optional, but the more you customize, the cooler it will look.

WARNING!!! The data you fill in the fields of personalization, will be those that appear in your passport. So include only what you want to appear in it.

Is there a cost for customization?

Personalization of My Travel Passport is at no additional cost to the purchase value of the product.

Does the flashlight not work?

The flashlight has the battery included, but for its protection, inside it has a sticker that must be removed to start working. If it still does not work, please contact us at info@mytravelpassport.eu.

Where can I buy it?

My Travel Passport can be purchased from our website www.mytravelpassport.eu.

Shipping

Shipment Customization?

Customized orders require some time to be processed, so the shipment will be made once the customization has been processed.

Can I order my passport from any country?

Sure, My Travel Passport is capable of flying in almost every country in the world.

Some destinations may incur customs charges payable at destination.

Are shipping costs included?

Shipping costs are included for almost all countries and destinations.

Payments

Can I pay by bank transfer?

To make a payment by bank transfer, please contact info@mytravelpassport.eu.