IDENTIFICATION

  • Owner: SNOW PASSPORT S.L. (hereinafter “SNOWPASSPORT”)
  • Tax ID: B02649986
  • Registered office: Calle Alfonso Infante de Borbón y Borbón, 10 C.P. 28224, Pozuelo de Alarcón, Madrid (Spain).
  • Email: info@mytravelpassport.eu

INFORMATION AND CONSENT

By reading this Privacy Policy, the User is informed about the manner in which snowpassport collects, processes, and protects the personal data provided through the website www.mytravelpassport.eu (hereinafter, the “Website”), as well as data relating to their connection and browsing through the Website (hereinafter, “browsing”) and any other data that may be provided to snowpassport in the future through any enabled means.

The User must carefully read this Privacy Policy, which has been drafted in a clear and simple manner to facilitate understanding, and freely and voluntarily determine whether they wish to provide their personal data, or that of third parties, to snowpassport.


FOR WHAT PURPOSE WILL SNOWPASSPORT PROCESS THE USER’S PERSONAL DATA AND FOR HOW LONG?

Depending on the User’s requests, the personal data collected will be processed by snowpassport for the following purposes:

  • Manage and process the registrations made by the User for the different events promoted by snowpassport, and, consequently, send commercial communications related to snowpassport services and products.
  • Send electronic communications related to services and products considered to be of interest to the User.
  • When users provide their personal data through the website’s contact form , their data will be processed for the purpose of handling users’ requests.
  • When users place an order, their data will be processed for customer, accounting, tax, and administrative management. This includes: economic and accounting management, tax management, administrative management, billing management, customer management, supplier management, collections and payments management, consulting, audits, advisory services and related services, and historical records of business relationships.
  • Payments by credit / debit card, the additional card information you provide (Name as it appears on the card, card number, expiration date, and control digit) will only be used to authorize payment to and from your credit card provider.

The User’s data will be retained according to the purposes set out above, for the periods indicated below:

  • For the management and processing of requests, for the period deemed appropriate, taking into account the nature and characteristics of the subject matter of the communication and, once processed, for the legal periods required by applicable regulations and until any potential liabilities that may arise are time-barred.
  • The data provided for sending commercial communications will be retained as long as you do not object to the processing or withdraw your consent.
  • Your personal data provided through the form will be retained for the time strictly necessary to manage your request.
  • They will be retained as long as there is a mutual interest in maintaining the purpose of the processing and, when no longer necessary for that purpose, they will be deleted with appropriate security measures to guarantee the pseudonymization of the data or their total destruction.
  • Your personal data will be kept for the entire duration of the contractual relationship and beyond it, for the necessary limitation periods depending on the applicable legislation.
  • When the customer registers on the page without placing an order, those data will be kept until the customer withdraws consent.

INTERNATIONAL TRANSFERS

SNOWPASSPORT will do everything within its power to ensure that all third parties comply with the applicable data protection legislation. To the extent that there may be processing of personal data by third parties on behalf of SNOWPASSPORT  and following our instructions, we guarantee that the technical, organizational, and contractual measures have been adopted so that your personal data are processed exclusively for the purposes mentioned in this Privacy Statement.

Contractually, transfers outside the EU / EEA to countries without an adequacy decision by the European Commission will be based on standard data protection clauses adopted by the European Commission, a copy of which may be obtained by contacting us. Transfers to the U.S. may be based on the EU-U.S. Privacy Shield framework or on standard data protection clauses.

  • Messaging and newsletter services: Electronic bulletins or newsletters are managed by Mailchimp. By using the services of this platform to carry out email marketing campaigns, manage subscriptions, and send newsletters, you should know that Mailchimp has its servers hosted outside the EU in the USA and is covered by the EU-US Privacy Shield agreement, information about which is available here, approved by the European Data Protection Committee. Mail Chimp. 675 Ponce de Leon Ave NE, Suite 5000 Atlanta, GA 30308.

You can find information about this company and its privacy policy here. In addition, this company adheres to the Privacy Shield protocol that allows international data transfers between the European Union and the United States.

The use of Mailchimp is not a transfer of data, but rather the data will only be used by this platform solely and exclusively to send the newsletters and always with your consent.

  • Analytics service, Google Analytics: a web analytics service provided by Google Inc., a Delaware company whose principal office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies,” which are text files placed on your computer, to help SNOWPASSPORT  analyze how users use the website. The information generated by the cookie about your use of SNOWPASSPORT  (including your IP address) will be directly transmitted to and stored by Google on servers in the United States.


WHAT USER DATA WILL SNOWPASSPORT PROCESS?

SNOWPASSPORT may process the following categories of data, depending on the request made by the User:

  • Identification data: first name, surname, image, national identity document, nationality, date of birth, sex.
  • Contact data: Postal address, mobile phone, email address.
  • Economic and banking data: bank account, bank card number.
  • IP address. (An IP address is a number assigned to your computer when you use the internet, and it may also be used to help identify you within a particular session).
  • SNOWPASSPORT  automatically collects and stores certain information about users' activity within our website. Such information may include the URL they come from (whether or not they are on our website), which URL they access next (whether or not they are on our website), which browser they are using, as well as the pages visited, searches carried out, posts, purchases or sales, messages, etc.
  • The collection of this information allows us to offer you services and functionalities that are better suited to your needs.


WHAT IS THE LEGAL BASIS FOR THE PROCESSING OF YOUR DATA?

The processing of the User's personal data for the aforementioned purposes will be carried out in accordance with the following legal bases:

  • In cases where users' data is provided through the contact form on the website, your data will be processed on the basis of your consent, which you may withdraw at any time.
  • In all other cases, your data will be processed on the basis of the performance of the contract between SNOWPASSPORT  and the users.
  • For the sending of commercial information, we will base the processing on your consent.
  • We will send commercial information to our customers on the basis of legitimate interest, always regarding similar products. The customer may unsubscribe from this service through info@snowpassport.es.

Likewise, if the User withdraws their consent for any of the processing activities, this will not affect the lawfulness of the processing carried out previously.


TO WHICH RECIPIENTS WILL THE USER'S DATA BE DISCLOSED?

We inform you that your data will not be disclosed to third parties, except in those cases where it is required by law or at the request of the Public Administration that is legally entitled to do so. Apart from these cases, if snowpassport wishes to make such disclosure, we will require your express consent:

  • Tax administration. In compliance with tax regulations
  • Banks and banking institutions. For the management and collection of the price.
  • Transport companies. To manage shipping.
  • Consumer and user office. In the event that there is any complaint.

Tax advisory service. For compliance with our tax obligations.


USER RESPONSIBILITY

The User:

  • Guarantees that they are over 18 years of age and that the data provided to snowpassport.es is true, accurate, complete, and up to date. For these purposes, the User is responsible for the truthfulness of all the data they provide.
  • By checking the corresponding boxes and entering data in the fields of the contact forms or those submitted in download forms, Users expressly and freely and unequivocally accept that their data is necessary for the provider to respond to their request, while the inclusion of data in the remaining fields is voluntary. The User guarantees that the personal data provided to SNOWPASSPORT  is truthful.
  • Guarantees that they have informed the third parties whose data they provide, if applicable, of the aspects contained in this document. Likewise, they guarantee that they have obtained their authorization to provide your data to SNOWPASSPORT for the purposes indicated.
  • You will be responsible for any false or inaccurate information you provide through the Website and for any direct or indirect damages that this may cause to SNOWPASSPORT or third parties.

PROTECTION OF MINORS

  • It is the policy of the SNOWPASSPORT Website not to collect or process data from persons under 16 years of age.
  • By completing the registration on SNOWPASSPORT the customer expressly guarantees that they are over 16 years of age and will be entirely responsible for this declaration. We may, at any time, require you to verify your age by providing the corresponding identification document.
  • Our services are only available to persons who have the legal capacity to contract. Therefore, those who do not meet this condition must refrain from providing personal information to be included in our databases.

EXERCISE OF RIGHTS

  • The User may send a written communication to SNOW PASSPORT  S.L. , Calle Alfonso Infante de Borbón y Borbón, 10 28224, Pozuelo de Alarcón, Madrid (Spain), or by email to the address info@mytravelpassport.eu with the Reference “Data Protection”, attaching a photocopy of your identity document, at any time and free of charge, in order to:
  • Revoke the consents granted.
  • Obtain confirmation as to whether or not personal data concerning the User is being processed by SNOWPASSPORT.
  • Access your personal data.
  • Rectify inaccurate or incomplete data.
  • Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
  • Obtain from SNOWPASSPORT the restriction of data processing when any of the conditions provided for in data protection regulations are met.
  • Request the portability of your data.

Likewise, the user is informed that at any time they may file a complaint regarding the protection of their personal data with the Spanish Data Protection Agency at Calle de Jorge Juan, 6, 28001 Madrid. However, for any issue related to your data, we invite you to contact us so that we can resolve it through the address info@mytravelpassport.eu


SECURITY MEASURES

Snowpassport will process the User's data at all times in an absolutely confidential manner and will maintain the required duty of secrecy with respect to it, in accordance with the applicable regulations, adopting for this purpose the necessary technical and organizational measures to guarantee the security of your data and prevent its alteration, loss, unauthorized processing or access, taking into account the state of technology, the nature of the stored data, and the risks to which they are exposed.

CHANGES TO THIS PRIVACY POLICY

SNOWPASSPORT reserves the right to modify this policy to adapt it to legislative or case law developments as well as industry practices.