General inquiries

Where can I buy it?

Yes. My Travel Passport can be shipped to almost any country in the world.
In some destinations, customs fees may be incurred and paid at the destination.

Can I order my passport from any country?

Yes, we ship worldwide.

Gifts

Can I send my passport for a gift?

Yes. My Travel Passport is a unique and special gift for travel lovers.

You can send it blank for the recipient to paste their photo and fill in their details, or you can send us their photo, details, and postal address for us to send it already personalized.

Customization

Can I put my photo and details on the passport?

Yes. You can choose between two options:

Buy the blank passport and fill it out yourself with your data and photo.

Or let us personalize it for you at no additional cost. You just need to upload your photo and complete your details when making the purchase, and the passport will arrive at your home already personalized.

How do I customize my passport?

1. Choose the color of the flashlight before submitting the data.
2. Upload your photo and crop it within the indicated proportions.
3. Fill in your details and what traveling means to you.
4. Activate the purchase from the "Add to cart" button.
5. All data is optional, but the more you personalize it, the better it will look.

Important: The data you fill in the personalization fields will be the ones that appear on your passport. Include only what you want to appear on it.

Is there a charge for customization?

No. Personalizing My Travel Passport does not incur any additional cost to the product's purchase value.

Product

Is the flashlight not working?

The flashlight includes the battery, but for protection, there is a sticker inside that you must remove for it to start working.

If after removing it, it still doesn't work, you can contact us at info@mytravelpassport.eu.

Shipping

Custom shipping?

Custom orders require preparation time. Shipping will be processed once the customization is complete and processed.

Is shipping included?

Shipping costs are included for almost all countries and destinations.

Payments

Can I pay by bank transfer?

Yes. To pay by bank transfer, please contact us at info@mytravelpassport.eu.