Frequently Asked Questions

Generals

Can I send my passport as a gift?

Of course, My Travel Passport is a unique and special gift for travel lovers. If you want to give it to someone, it can be sent blank so that person can glue their photo and add their details, or you can send us their photo, their details, and the postal address where we will send it to them personalized.

Can I put my photo and details on the Passport?

Of course, that's the idea, you have two options:

  1. The passport can be purchased blank, and you can fill in your details and paste your photo yourself.
  2. We can personalize it for you (at no extra cost). You just need to upload your photo and details to the website after you complete your purchase, and it will arrive at your home already personalized.

How do I customize my passport?

  1. Choose the flashlight color before submitting the data
  2. Upload your photo and crop it as you wish within the proportions we indicate.
  3. Fill in your details and what traveling means to you.
  4. Activate the purchase using the "ADD TO CART" button
  5. All data is optional, but the more you customize, the cooler it will look.

NOTE!!! The data you fill in the customization fields will be the ones that appear on your passport. So, only include what you want to appear on it.

Is there a cost for customization?

The customization of My Travel Passport has no additional cost to the product's purchase value.

Is the flashlight not working?

The flashlight includes the battery, but for its protection, there is a sticker inside that must be removed for it to work. If it still doesn't work, please contact us at info@mytravelpassport.eu

Where can I buy it?

You can purchase My Travel Passport from our website www.mytravelpassport.eu

Shipping

Shipping Personalization?

Custom orders need time to be processed, so shipping will take place once the customization has been completed.

Can I order my passport from any country?

Of course, My Travel Passport can fly to almost every country in the world.

In some destinations, customs fees may be incurred and payable upon arrival.

Is shipping included?

Shipping costs are included for almost all countries and destinations.

Payments

Can I pay by bank transfer?

To make a payment by bank transfer, please contact info@mytravelpassport.eu