IDENTIFICATION

  • Holder: SNOW PASSPORT S.L. (hereinafter “SNOWPASSPORT”)
  • Tax Identification Number (NIF): B02649986
  • Registered office: Calle Alfonso Infante de Borbón y Borbón, 10 C.P. 28224, Pozuelo de Alarcón, Madrid (Spain).
  • Email: info@mytravelpassport.eu

INFORMATION AND CONSENT

By reading this Privacy Policy, the User is informed about how snowpassport collects, processes, and protects the personal data provided through the website www.mytravelpassport.eu (hereinafter, the “Website”), as well as data related to their connection and navigation through the Website (hereinafter, “navigation”) and any other data they may provide to snowpassport in the future through any enabled means.

The User must carefully read this Privacy Policy, which has been drafted clearly and simply, to facilitate its understanding, and to freely and voluntarily decide whether to provide their personal data, or that of third parties, to snowpassport.


FOR WHAT PURPOSE WILL SNOWPASSPORT PROCESS USER'S PERSONAL DATA AND FOR HOW LONG?

Depending on the User's requests, the personal data collected will be processed by snowpassport for the following purposes:

  • Manage and process registrations made by the User for different events promoted by snowpassport, and, consequently, send commercial communications related to snowpassport's services and products.
  • Send electronic communications related to services and products deemed of interest to the User.
  • When users provide their personal data through the contact form on the website, their data will be processed for the purpose of attending to user requests.
  • When users place an order, their data will be processed for customer, accounting, tax, and administrative management. This includes: economic and accounting management, tax management, administrative management, invoicing management, customer management, supplier management, collections and payments management, consulting, auditing, advisory services, and related services and historical commercial relationships.
  • For credit/debit card payments, the additional card information you provide (Name on card, card number, expiration date, and control digit) will only be used to authorize payment to and from your credit card provider.

User data will be retained for the stated purposes, for the following periods:

  • For the management and processing of requests, for a period deemed appropriate, depending on the nature of the communication, and once managed, for the legal periods required by applicable regulations and until any liabilities that may arise expire.
  • Data provided for sending commercial communications will be retained as long as you do not object to the processing or revoke your consent.
  • Your personal data provided via the form will be kept for the time necessary to manage your request.
  • They will be kept as long as there is a mutual interest to maintain the purpose of the processing, and when no longer necessary for that purpose, they will be deleted with appropriate security measures to ensure the pseudonymization of the data or their complete destruction.
  • Your personal data will be kept for the entire duration of the contractual relationship and beyond, for the necessary prescription periods depending on the applicable legislation.
  • When the customer registers on the page without placing an order, this data will be kept until the customer withdraws their consent.

INTERNATIONAL TRANSFERS

SNOWPASSPORT will do everything in its power to ensure that all third parties comply with applicable data protection legislation. To the extent that personal data may be processed by third parties on behalf of SNOWPASSPORT and following our instructions, we guarantee that technical, organizational, and contractual measures have been adopted so that your personal data is processed exclusively for the purposes mentioned in this Privacy Statement.

By contract, transfers outside the EU/EEA to countries without an adequacy decision by the European Commission will be based on standard data protection clauses adopted by the European Commission, a copy of which can be obtained by contacting us. Transfers to the USA may be based on the EU-US Privacy Shield framework or on standard data protection clauses.

  • Messaging and newsletter services: Electronic newsletters are managed by Mailchimp. When using the services of this platform for email marketing campaigns, subscription management, and sending newsletters, you should know that Mailchimp has its servers hosted outside the EU in the USA and is subject to the EU-US Privacy Shield agreement, whose information is available here, approved by the European Protection Committee. Mail Chimp. 675 Ponce de Leon Ave NE, Suite 5000 Atlanta, GA 30308.

You can find information about this company and its privacy policy here. In addition, this company adheres to the Privacy Shield protocol that allows international data transfers between the European Union and the United States.

The use of Mailchimp is not a data transfer, but the data will only be used by this platform solely and exclusively to send newsletters and always with your consent.

  • Analytics service, Google Analytics: a web analytics service provided by Google Inc., a Delaware company whose main office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help SNOWPASSPORT analyze how users use the website. The information generated by the cookie about your use of SNOWPASSPORT (including your IP address) will be directly transmitted to and stored by Google on servers in the United States.


WHAT USER DATA WILL SNOWPASSPORT PROCESS?

SNOWPASSPORT may process the following categories of data, depending on the request made by the User:

  • Identification data: name, surname, image, national identity document, nationality, date of birth, gender.
  • Contact data: Postal address, mobile phone, email address.
  • Economic and banking data: bank account, bank card number.
  • IP address. (An IP address is a number assigned to your computer when you use the internet, and can also be used to help identify you within a particular session).
  • SNOWPASSPORT automatically collects and stores certain information about user activity within our website. Such information may include the URL from which they come (whether or not on our website), what URL they access next (whether or not on our website), what browser they are using, as well as the pages visited, searches performed, publications, purchases or sales, messages, etc.
  • The collection of this information allows us to offer you services and functionalities that better suit your needs.


WHAT IS THE LAWFUL BASIS FOR PROCESSING YOUR DATA?

The processing of the User's personal data for the aforementioned purposes will be carried out according to the following lawful bases:

  • In cases where user data is provided through the website's contact form, their data will be processed based on their consent, which can be withdrawn at any time.
  • In other cases, their data will be processed based on the execution of the contract between SNOWPASSPORT and the users.
  • For sending commercial information, we will base the processing on your consent.
  • We will send commercial information to our customers based on legitimate interest, always regarding similar products. The customer may unsubscribe from this service via info@snowpassport.es.

Likewise, should the User withdraw their consent for any of the processing activities, this will not affect the lawfulness of processing carried out previously.


TO WHICH RECIPIENTS WILL USER DATA BE DISCLOSED?

We inform you that your data will not be communicated to third parties, except in those cases where it is determined by legal requirement or at the request of the Public Administration that corresponds by law. Apart from these, should snowpassport wish to make such a communication, we will require your express consent:

  • Tax administration. In compliance with tax regulations.
  • Banks and banking entities. For the management and collection of payment.
  • Transport companies. To manage shipping.
  • Consumer and user office. In case of any claim.

Tax advisory. For the fulfillment of our tax obligations.


USER RESPONSIBILITY

The User:

  • Guarantees that they are over 18 years of age and that the data provided to snowpassport.es is true, accurate, complete, and up-to-date. For these purposes, the User is responsible for the veracity of all the data they communicate.
  • By checking the corresponding boxes and entering data in the fields of contact forms or forms presented for download, Users expressly, freely, and unequivocally accept that their data is necessary to fulfill their request from the provider, with the inclusion of data in the remaining fields being voluntary. The User guarantees that the personal data provided to SNOWPASSPORT is truthful.
  • Guarantees that they have informed third parties whose data they provide, if applicable, of the aspects contained in this document. Likewise, they guarantee that they have obtained their authorization to provide their data to SNOWPASSPORT for the stated purposes.
  • Shall be responsible for any false or inaccurate information provided through the Website and for any direct or indirect damages that this may cause to SNOWPASSPORT or third parties.

PROTECTION OF MINORS

  • It is the policy of the SNOWPASSPORT Website not to collect or process data from individuals under 16 years of age.
  • By completing the registration on SNOWPASSPORT, the client expressly guarantees that they are over 16 years of age and will be entirely responsible for this statement. We may, at any time, require you to verify your age by providing the corresponding identification document.
  • Our services are only available to those who have the legal capacity to contract. Therefore, those who do not meet this condition should refrain from providing personal information to be included in our databases.

EXERCISE OF RIGHTS

  • The User can send a written request to SNOW PASSPORT S.L., Calle Alfonso Infante de Borbón y Borbón, 10 28224, Pozuelo de Alarcón, Madrid (Spain), or by email to info@mytravelpassport.eu with the subject line “Data Protection”, attaching a photocopy of their identity document, at any time and free of charge, to:
  • Revoke consents granted.
  • Obtain confirmation as to whether SNOWPASSPORT is processing personal data concerning the User or not.
  • Access their personal data.
  • Rectify inaccurate or incomplete data.
  • Request the erasure of their data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
  • Obtain from SNOWPASSPORT the restriction of data processing when any of the conditions provided for in data protection regulations are met.
  • Request the portability of their data.

Likewise, the user is informed that they may at any time file a complaint regarding the protection of their personal data with the Spanish Data Protection Agency at Calle de Jorge Juan, 6, 28001 Madrid. However, for any issue related to data, we invite you to contact us to resolve it via info@mytravelpassport.eu


SECURITY MEASURES

Snowpassport will at all times treat User data in an absolutely confidential manner and observe the mandatory duty of secrecy with respect to them, in accordance with the provisions of applicable regulations, adopting the necessary technical and organizational measures to guarantee the security of their data and prevent their alteration, loss, unauthorized processing or access, taking into account the state of technology, the nature of the stored data, and the risks to which they are exposed.

CHANGES TO THIS PRIVACY POLICY

SNOWPASSPORT reserves the right to modify this policy to adapt it to new legislative or jurisprudential developments, as well as industry practices.