Frequently Asked Questions
General
Can I send my passport as a gift?
Of course, My Travel Passport is a different and special gift for travel lovers. If you want to give it to someone, it can be sent blank so that person can attach their photo and fill in their details, or you can send us their photo, their details, and the postal address where we will send it personalized.
Can I put my photo and my details on the Passport?
Of course, that’s the idea, you have two options:
- The passport can be bought blank and you can fill in your details yourself and attach your photo.
- We can personalize it for you (at no extra cost), you just have to upload your photo and details to the website once you make your purchase and it will arrive at your home already personalized.
How do I personalize my passport?
- Choose the color of the flashlight before sending the details
- Upload your photo, and crop it as you wish within the proportions we indicate.
- Fill in the details and what traveling means to you.
- Complete the purchase through the “ADD TO CART” button
- All details are optional, but the more you personalize it, the cooler it will look.
IMPORTANT!!! The details you fill in in the personalization fields will be the ones that appear in your passport. Therefore, include only what you want to appear on it.
Does personalization have any cost?
Personalization of My Travel Passport has no additional cost beyond the purchase price of the product.
Does the flashlight not work?
The flashlight includes the battery, but for protection, there is a sticker inside that must be removed for it to start working. If it still does not work, contact us at info@mytravelpassport.eu
Where can I buy it?
You can purchase My Travel Passport from our website www.mytravelpassport.eu
Shipping
Shipping customization?
Personalized orders need time to be processed, so shipping will take place once the personalization has been completed.
Can I order my passport from any country?
Of course, My Travel Passport is capable of flying to almost every country in the world.
In some destinations, customs charges may apply and must be paid at the destination.
Are shipping costs included?
Shipping costs are included for almost all countries and destinations.
Payments
Can I make a payment by bank transfer?
To make a payment by bank transfer, please contact info@mytravelpassport.eu