IDENTIFICATION
- Owner: SNOW PASSPORT S.L. (hereinafter referred to as "SNOWPASSPORT")
- TAX ID: B02649986
- Registered office: Calle Alfonso Infante de Borbón y Borbón, 10 C.P. 28224, Pozuelo de Alarcón, Madrid (Spain).
- E-mail: info@mytravelpassport.eu
INFORMATION AND CONSENT
By reading this Privacy Policy, the User is informed about the way in which snowpassport collects, treats and protects the personal data provided to it through the website www.mytravelpassport.eu (hereinafter, the "Website"), as well as the own of its connection and navigation through the Website (hereinafter, the "navigation") and those other data that may be provided in the future to snowpassport through any enabled means.
The User should carefully read this Privacy Policy, which has been written in a clear and simple manner, to facilitate its understanding, and freely and voluntarily determine whether he/she wishes to provide his/her personal data, or those of third parties, to snowpassport.
FOR WHAT PURPOSE WILL SNOWPASSPORT THE USER'S PERSONAL DATA AND FOR HOW LONG?
Based on the User's requests, the personal data collected will be processed by snowpassport for the following purposes:
- To manage and process the registrations made by the User in the different events promoted by snowpassport, and, consequently, to send commercial communications related to snowpassport services and products.
- Send electronic communications related to services and products that are considered of interest to the User.
- When users provide their personal data through the contact form on the website, their data will be processed for the purpose of responding to user requests.
- When users place an order, their data will be processed for customer, accounting, tax and administrative management. It includes: economic and accounting management, tax management, administrative management, billing management, customer management, supplier management, collection and payment management, consulting, auditing, consulting and related services and history of business relationships.
- Credit/debit card payments, the additional card information you provide (Name on card, card number, expiration date and check digit) will only be used to authorize payment to and from your credit card provider.
The User's data will be kept for the purposes set out above, for the periods indicated below:
- For the management and processing of requests, during the period deemed appropriate, according to the nature and nature of the object of the communication and once managed, during the legal periods required by the applicable regulations and until the statute of limitations of any liabilities that may arise.
- The data provided for sending commercial communications will be retained as long as you do not object to the processing or revoke your consent.
- Your personal data through the form will be kept for the time necessary to process your request.
- They will be kept for as long as there is a mutual interest in maintaining the purpose of the processing and when no longer necessary for that purpose, they will be deleted with appropriate security measures to ensure the pseudonymization of the data or the total destruction of the data.
- Your personal data will be retained for the duration of the contractual relationship and beyond, for the statute of limitations required by applicable law.
- When the customer registers on the site without placing an order, this data will be kept until the customer withdraws his consent.
INTERNATIONAL TRANSFERS
SNOWPASSPORT will use its best efforts to ensure that all third parties comply with applicable data protection legislation. To the extent that there may be processing of personal data by third parties on behalf of SNOWPASSPORT and following our instructions, we guarantee that technical, organizational and contractual measures have been taken to ensure that your personal data is processed exclusively for the purposes mentioned in this Privacy Statement.
By contract, transfers outside the EU/EEA to countries without an adequacy decision by the European Commission will be based on standard data protection clauses adopted by the European Commission, a copy of which can be obtained by contacting us. Transfers to the U.S. may be based on the EU-U.S. Privacy Shield framework or on standard data protection clauses.
- Messaging services and sending of newsletters: The electronic bulletins or newsletters are managed by Mailchimp. When using the services of this platform to carry out email marketing campaigns, manage subscriptions and send newsletters, you should know that Mailchimp has its servers hosted outside the EU in the USA and is covered by the EU-US Privacy Shield agreement, whose information is available here, approved by the European Protection Committee. Mail Chimp. 675 Ponce de Leon Ave NE, Suite 5000 Atlanta, GA 30308.
You can find information about this company and its privacy policy here. In addition, this company is adhered to the Privacy Shield protocol that allows international data transfers between the European Union and the United States.
The use of Mailchimp is not a transfer of data, but the data will only be used by this platform solely and exclusively to send newsletters and always with your consent.
- Analysis service, Google Analytics: a web analytics service provided by Google Inc. a Delaware company whose principal office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help SNOWPASSPORT analyze how users use the website. The information generated by the cookie about your use of SNOWPASSPORT (including your IP address) will be transmitted to and stored by Google on servers in the United States.
WHAT USER DATA WILL SNOWPASSPORT PROCESS ?
SNOWPASSPORT may process the following categories of data, depending on the request made by the User:
- Identification data: name, surname, image, national identity card, nationality, date of birth, sex.
- Contact information: Mailing address, cell phone number, e-mail address.
- Financial and banking data: bank account, bank card number.
- IP address (An IP address is a number that is assigned to your computer when you use the Internet and can also be used to help identify you within a particular session.)
- SNOWPASSPORT automatically collects and stores certain information about user activity within our website. Such information may include the URL they come from (whether or not they are on our website), which URL they access next (whether or not they are on our website), which browser they are using, as well as pages visited, searches performed, posts, purchases or sales, messages, etc.
- Collecting this information allows us to provide you with services and features that better meet your needs.
WHAT IS THE LEGITIMACY OF THE PROCESSING OF YOUR DATA?
The processing of the User's personal data for the aforementioned purposes will be carried out in accordance with the following legitimate bases:
- In the event that user data is provided through the contact form on the website, your data will be processed on the basis of your consent, which you may withdraw at any time.
- For all other cases, your data will be processed on the basis of the execution of the contract between SNOWPASSPORT and the users.
- For the sending of commercial information we will base the treatment on your consent.
- We will send commercial information to our customers based on legitimate interest, always about similar products. The customer will be able to unsubscribe from this service through info@snowpassport.es.
Likewise, in the event that the User withdraws his/her consent to any of the processing, this shall not affect the lawfulness of the processing previously carried out.
TO WHICH RECIPIENTS WILL THE USER'S DATA BE COMMUNICATED?
We inform you that your data will not be communicated to third parties, except in those cases in which it is determinant by legal requirement or at the request of the Public Administration that by law corresponds. Apart from these, in the event that snowpassport wishes to make such communication, we will require your express consent:
- Tax Administration. In compliance with tax regulations
- Banks and banking entities. For the management and collection of the price.
- Transport companies. To manage the shipment.
- Office of consumers and users. In case of any claim.
Tax advice. For the fulfillment of our fiscal obligations.
USER'S RESPONSIBILITY
The User:
- You guarantee that you are over 18 years of age and that the information you provide to snowpassport.es is true, accurate, complete and up to date. For these purposes, the User is responsible for the veracity of all data provided.
- Users, by checking the corresponding boxes and entering data in the fields of the contact forms or submitted in download forms, expressly and freely and unequivocally accept that their data are necessary to meet their request by the provider, with the inclusion of data in the remaining fields being voluntary. The User guarantees that the personal data provided to SNOWPASSPORT are truthful.
- You guarantee that you have informed the third parties from whom you provide your data, if you do so, of the aspects contained in this document. You also guarantee that you have obtained their authorization to provide their data to SNOWPASSPORT for the purposes indicated.
- You will be liable for any false or inaccurate information you provide through the Website and for any damages, direct or indirect, that this causes to SNOWPASSPORT or third parties.
PROTECTION OF MINORS
- It is SNOWPASSPORT 's Web Site policy not to collect or process data from persons under 16 years of age.
- By completing the registration at SNOWPASSPORT, the customer expressly guarantees that he/she is over 16 years of age and shall be fully responsible for this statement. We may, at any time, require you to verify your age by providing the corresponding identification document.
- Our services are only available to those who have legal capacity to contract. Therefore, those who do not comply with this condition should refrain from providing personal information to be included in our databases.
EXERCISE OF RIGHTS
- The User may send a letter to SNOW PASSPORT S .L. Calle Alfonso Infante de Borbón y Borbón, 10 28224, Pozuelo de Alarcón, Madrid (Spain), or by e-mail to the address info@mytravelpassport.euwith the Reference "Data Protection", attaching a photocopy of your identity document, at any time and free of charge, to:
- To revoke the consents granted.
- Obtain confirmation as to whether or not SNOWPASSPORT is processing personal data concerning the User.
- Access to your personal data.
- Rectify inaccurate or incomplete data.
- Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
- Obtain from SNOWPASSPORT the limitation of data processing when any of the conditions provided for in the data protection regulations are met.
- Request the portability of your data.
Likewise, the user is informed that at any time may lodge a complaint regarding the protection of their personal data with the Spanish Data Protection Agency at the address Calle de Jorge Juan, 6, 28001 Madrid. However, we invite you to contact us to solve any question related to the data through the address info@mytravelpassport.eu.
SECURITY MEASURES
Snowpassport will treat the User's data at all times with absolute confidentiality and keeping the mandatory duty of secrecy with respect to them, in accordance with the provisions of the applicable regulations, adopting for this purpose the necessary technical and organizational measures to ensure the security of your data and avoid its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.
CHANGES TO THIS PRIVACY POLICY
SNOWPASSPORT reserves the right to modify this policy to adapt it to new legislation or jurisprudence as well as industry practices.